When should I cancel my METRO REFLEXE card?

I can cancel my subscription to the METRO REFLEXE card by registered letter with acknowledgement of receipt including all the METRO REFLEXE cards in its possession, or by visiting my REFLEXE stand in the warehouse. I can ask for the cancellation immediately or on the anniversary date. Otherwise, the automatic renewal will be active and your subscription renewed for one year. In case of cancellation before the expiry date, no refund (even pro rata) of the subscription fee is possible. When the cancellation is not requested by the manager in person, the applicant must be able to present : - his/her identity document - a power of attorney signed by the manager (signature must match the signature on the ID) - a photocopy of the manager's identity document (CNI, valid passport, valid residence permit or driving licence).