My online METRO card application has been refused, what should I do?

Modified on: Fri, 28 Feb, 2025 at 10:36 AM

You can go to the warehouse with: - Your identity document and documents relating to your activity (K-bis extract less than 3 months old, identity document of the manager, INSEE status notice). - For associations and administrations, card applications can only be made in a warehouse. Indeed, the card application is studied before acceptance. For administrations, specific information is requested when the card is created, particularly for the dematerialisation of invoices.

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