My equipment is broken but I don't have the invoice. What should I do?

Modified on: Fri, 28 Feb, 2025 at 11:13 AM

Your device is registered on your METRO card, so the invoice is not required to activate the warranty.

Please contact our After Sales Service:

For small equipment :

Return your equipment to the reception desk at your Halles METRO, and we will take care of repairing it as quickly as possible.

For large equipment:

Call 0825 090909 (€0.15 incl. tax/min.) (Choice 3). Our after-sales service will take charge of you immediately, and you will be offered an appointment with a technician.